Privacy Policy
Last updated: April 07, 2026
At Rovexa, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, WhatsApp number, shipping and billing addresses when you place an order or create an account.
- Order Information: Details about your purchases, payment method (Cash on Delivery), delivery preferences, and order history.
- Technical Information: IP address, browser type, device information, operating system, and cookies for site functionality and analytics.
- Communication Data: Any messages you send us via email, WhatsApp, or contact forms.
2. How We Use Your Information
- Process and fulfill your orders, including delivery coordination
- Communicate with you about your orders, inquiries, and account
- Send order status updates via email or WhatsApp
- Improve our website, products, and customer experience
- Prevent fraudulent transactions and protect our business
- Comply with legal obligations and resolve disputes
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Delivery Partners: To facilitate the delivery of your orders
- Service Providers: Third-party services that help us operate our business (e.g., hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data
- Withdraw consent for data processing
6. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: sales@rovexa.pk
- Phone: 03338706787
- Address: Islamabad, Pakistan